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If You Don’t Define Yourself Someone Else Will

In a competitive market, businesses who don’t do a good job of marketing find themselves on defensive most of the time.  What ends up happening is their business becomes defined by other forces in the market and results in a misconstrued identity. 

No business exists in a vacuum.  If you are not communicating with your prospects and clients who you are and how you can solve their problems they will find someone who will.  Today’s consumers are very fickle and will judge you by what they hear from these others.  Opinions are often formed on small bits and pieces of information we haphazardly gather from unreliable sources.  When your marketing fails to communicate with your prospects, too often, they will believe what they hear without all the facts.

Many competitors will take advantage of a situation and tell prospects that their product is better than yours.  This is a natural marketing tactic used by all companies.  However, when they support their claim of superiority most sales people will point out your product’s weaknesses instead of their own strengths.  This technique is simple and it works!

As you should know, we tend to deselect product’s during our decision making process.  The sales person is only nudging us along toward selecting theirs and deselecting yours.  The only way to guard your self from this diabolical marketing tactic is to make sure your benefits and value are known to the prospect. 

When you properly market, you have positioned your product in the mind of the prospect as the best choice they can make.  That way, when presented with misinformation on your product benefits, it can work against the competitor because you have armed the prospect with the facts.

Without a strategic marketing plan in action you will not have a strong message that creates an advantageous position for your product.  You allow the prospect to find out their information from others.  If you don’t make the effort to influence and inform them you will lose the sale to your competitor.  It’s your responsibility to educate them and give them the compelling reasons to select you.   

In small business marketing, perceptions are everything. They are easily swayed by many factors.  Don’t leave your identity, benefits, and value position flailing in the wind to the forces of your competitors.  Be aggressive and define who you are and what you offer to your target market.  It’s a critical job you can’t leave to others.

 

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