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Referral Marketing


Expand and Diversify Your Referral Marketing Network

A
uthor: Ron Abbott

It’s common to have gaps in your referral network that need to be filled. Not even the best networks know someone to fill every need they might encounter. That’s why you must continuously look to expand and diversify your referral network. 

This entails looking outside your current market and finding organization and event where you may be able to make connection to fill the gaps.  There are many trade associations and social groups that could become excellent networking sources for your business. The most common sources are passive networking groups, like a local chamber of commerce, and strong networking groups, such Business Network International (BNI). 

You can find a chamber of commerce chapter in almost every major city worldwide. Your local chamber of commerce gives you the opportunity to meet with many of the movers and shakers in your local business community. Through the many events they plan on a monthly and yearly basis, they offer you a chance to connect with a number of potential prospects for your products and services.

Weekly networking groups or clubs are an example of strong networking opportunities. These kinds of business networking events can be found in many major cities worldwide. A strong networking group will meet on a weekly basis for the sole purpose of exchanging business leads with one another and learning better ways of networking to grow their business.  

The most successful networking groups require your weekly attendance and insist that their members provide fellow members with referrals throughout the year. They also allow only one person from each profession or industry to belong to the group. This keeps the quality of the referrals high. One such group is Business Network International (BNI).

So what are the advantages and disadvantages of each kind of networking? They both have their place but strong networking groups, like BNI, represent a bigger commitment than passive networking groups. By belonging to a strong networking group, you are committed to be on the lookout for referrals for group members. Strong networking groups also usually meet on a weekly basis whereas passive networking groups usually meet monthly.

Passive networks can have multiple people from one profession or industry as members. They also have no requirements for passing on referrals to other members. Referrals do occur in a passive networking event but it is not facilitated by the meeting and is totally up to the business owner to initiate. You can belong to multiple passive networking groups. Any business you get from passive networking will most likely be a result of the amount of effort you put in.

Strong networks on the other hand restrict membership to only one person per industry or profession. This greatly increases the likelihood that you will receive referrals from participating members. Meetings are structured in a way to encourage referrals and there is a formal referral exchange that happens every week. It is strongly recommended that you only belong to one strong networking group in order to keep the quality of your referrals high.

Both of these groups can become excellent places to increase your business, but you need to put forth the effort and execute your referral marketing system to be successful. Most importantly, adopt the philosophy of BNI, “Givers Gain”. In the world of referral marketing you do reap what you sow.

©2005 Ron Abbott


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Principles To Embrace


Define Your Referral Marketing Network (more)

At the heart of your referral marketing program is your network of contacts.  These are the people you have met over the years and formed relationships on many different levels. Your network is made up of family, friends, business associates, suppliers, members of your social groups, neighbors, and many others. (Continue here)

Determine Your Contact Sphere (more)

When building your referral marketing system, it is wise, as well as more profitable, to naturally follow the networks that are built into your business. Every industry has a unique culture that forms out of necessity and convenience. This is where the easy referral will be found – your Contact Sphere. (Continue here)

Establish a Contact System (more)

Now that you have defined your referral marketing network and have pinpointed your Contact Sphere, your next step is to establish a methodology to contact these people to create a reciprocal referral relationship with them. This requires you to take an active posture not a passive one. Most businesses wait for referrals to come to them without any effort. They believe that just because they satisfy a customer with their product or service that the customer will give them a referral.  (Click here to learn more)

Expand and Diversify Your Referral Network (more)

It’s common to have gaps in your referral network that need to be filled. Not even the best networks know someone to fill every need they might encounter. That’s why you must continuously look to expand and diversify your referral network. (Click here for more)

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Marketing Thought

"Building a successful word-of-mouth business requires a systematic way of generating referrals. It calls for commitment from you to devote a certain amount of time and effort to building relationships that will pay off in increased referrals."

Dr. Ivan Misner, Founder of BNI, Intl.

 

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